Existing Clients

Existing Clients

 Customer Service – Client Support – Accounts Team

Customer Service (application support)

Should you require assistance completing your paperwork, or sourcing information to complete your application feel free to speak to our customer service team, who will be more than happy to help.

Phone: 1300 932 153

Opening Hours:

New South Wales, Victoria, Australian Capital Territory & Tasmania (AEST)
Monday to Thursday:  8:30am – 6:30pm
Friday: 8:00am to 5:00pm

Queensland (AEST)
Monday to Thursday:  8:30am – 6:30pm
Friday: 8:00am to 5:00pm

South Australia and Northern Territory (ACST)
Monday to Thursday:  8:00am – 6:00pm
Friday: 7:30am to 4:30pm

Western Australia (AWST)
Monday to Thursday:  6:30am – 4:30pm
Friday: 6:00am to 3:00pm

Email: Email address for applications

Client Support (payment related enquiries)

The Client Support Team are passionate about helping existing clients through their agreements, and continuing on the path to financial freedom. If you need help with anything payment related or have had a change in circumstances please contact us.

Phone: 1300 883 758

Opening Hours:

New South Wales, Victoria, Australian Capital Territory & Tasmania (AEST)

Monday to Thursday:  8:30am – 5:00pm
Friday: 8:00am – 5:00pm

Queensland (AEST)

Monday to Thursday:  8:30am – 5:00pm
Friday: 8:00am – 5:00pm

South Australia and Northern Territory (ACST)

Monday to Thursday:  8:00am – 4:30pm
Friday: 7:30am – 4:30pm

Western Australia (AWST)

Monday to Thursday:  6:30am – 3:00pm
Friday: 6:00am – 3:00pm

Email: payments_email_address

Alternatively you may SMS payment adjustments to: 0421 268 668
(Please include your full name and date of birth)

Important Information from Client Support Services

Accounts Team

For all other enquiries relating to your existing account with DCS, please contact the Accounts Team:

Phone: 1300 780 367

Opening Hours:

New South Wales, Victoria, Australian Capital Territory & Tasmania (AEST)

Monday to Thursday:  8:30am – 5:00pm
Friday: 8:00am – 5:00pm

Queensland (AEST)

Monday to Thursday:  8:30am – 5:00pm
Friday: 8:00am – 5:00pm

South Australia and Northern Territory (ACST)

Monday to Thursday:  8:00am – 4:30pm
Friday: 7:30am – 4:30pm

Western Australia (AWST)

Monday to Thursday:  6:30am – 3:00pm
Friday: 6:00am – 3:00pm

Email: admin_dcsgroup_email

What the Accounts Team Does for You

 

Client Support

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